Refund Policy

Please read our refund policy carefully before making a purchase.

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We do not offer refunds at this time. Orders can be changed or modified but never cancelled for full refund. Once the order has been placed, we will only make modifications to the order. 

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All hair has undergone a quality assurance process to ensure it is free of imperfections. If you receive an item that is damaged, defective, or materially different, please email customer service at Ihustlehairr08@gmail.com within 3 days of delivery date. 

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If the hair received does not meet our brand standards, we will gladly exchange it and begin the exchange process per our cost.

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Our fulfillment team must inspect all incoming shipments to ensure all units is in its original condition. No refund or exchange will be given if product has been unraveled, co-washed, or manipulated in any manner from its original state.

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Please note that refunds, if qualified will be issued to the original payment method within 3-5 business days after the return of the item has been processed.

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Thank you for your understanding and cooperation. We strive to provide the best service to our customers and will do our best to resolve any issues promptly.

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Please, contact us immediately with any discrepancy or questions.

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